Diana joined BCI in 2025 as a Benefits Case Manager, bringing extensive experience from her previous role at Sts. Joachim and Ann Care Service, where she supported families, children, individuals with disabilities, and the homeless. She holds a BA in Psychology from Quincy University and has earned full credentials as a Work Incentive Practitioner through Cornell University. Passionate about inclusion, Diana helps individuals receiving public benefits understand how work can lead to employment and greater financial independence. Appointments are free and can be scheduled at calendly.com.